Privacy Policy



DELIVERY POLICY

The magazine KENNEL AND CATTERY MANAGEMENT is published on a bi-monthly basis. If a subscription is to commence with the current issue, the magazine will be despatched within 48 hours of the subscription being ordered and paid for. If the subscription is to commence with the next issue, this will be despatched as soon as it has been published. All magazines are sent by second-class post.

REFUND/RETURN POLICY

Should a subscription no longer be required, we would refund £3.00 for every issue not sent, less a £1.00 administration fee.

CANCELLATION POLICY

As above, we would refund £3.00 per issue for an unexpired subscription, less a £1.00 administration fee.

PRIVACY POLICY

Here at Kennel and Cattery Management, we are committed to maintaining the trust and confidence of you and all our visitors to this website.  

Please be clear Kennel and Cattery Management is NOT in the business of selling, giving away email lists to other companies and businesses for marketing purposes.

 Our Privacy Policy, which is provided here gives you the information on when and why we may collect your personal information, how we use it and how we keep it safe and secure. 

Kennel and Cattery Management may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10th May 2018.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

 

Your financial details

We DO NOT store any credit/debit card details.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies Policy

What are cookies?
Like most websites, Kennel and Cattery Management use cookies to collect specific information. Cookies are small data files which are placed on your PC or other devices ( smartphones /tablets’) as you browse our website. They are used to remember when your computer or device accesses our website. Cookies are essential for the effective operation of the website.

Information collected
Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details.


What are cookies used for?
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


How do I disable cookies?
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below: -

For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting


For Google Chrome:
1. Choose Settings> Advanced
2. Under "Privacy and security," click “Content settings”.
3. Click “Cookies”


For Safari:
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”


For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options


For Opera 6.0 and further:
1. Choose the menu Files”> “Preferences”
2. Privacy

What happens if I disable cookies?
This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off


Google Analytics
When someone visits www.thelocalvegboxpeople.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify you. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


Mailing Lists
As part of the registration process for our occasional e-newsletter, we collect personal information that you tell us. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We DO NOT sell or trade email lists with any other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing Carol our data protection officer

Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Carol our data protection officer. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 10 May 2018

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



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